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North-West Tasmania

Technology support without the runaround.

From the calls your business depends on to the desktop or laptop you use every day, you deal with one local person who sets it up, explains it clearly, and stays accountable.

Speak directly with the person doing the work.
Know the diagnosis and price before a repair begins.
On-site across the North-West Coast, or remote when that is faster.

Keep the business connected

Phones, radio and internet

Reliable ways for your people and customers to reach each other, with the setup and support handled locally.

PTT Radio Communication

Push-to-talk handsets that use Australia's 4G network, not a limited repeater footprint.

  • Private team channels
  • Live GPS and web dispatch

Hosted PBX

A complete business phone system without an on-site box to maintain.

  • Extensions, hunt groups and after-hours routing
  • Calls that follow staff wherever they work

SIP Trunks

Move your calls to a flexible service while keeping the number people already know.

  • Number porting handled for you
  • A planned, supported changeover

NBN & Internet

Internet sized to how you actually work, with the router set up properly from day one.

  • Business and household connections
  • Clear advice if a cheaper plan will do

Mobile & Data Plans

Mobile and data plans that match real use, rather than a one-size-fits-all bundle.

  • Plans for one person or the whole team
  • One local point of contact

Keep everyday work moving

Computers and practical support

Repair, support and setup for the technology you use every day. The boundaries are clear, so you know what to bring in and what we can set up for you.

Desktop & Laptop Repairs

We repair desktop computers and laptops. First we diagnose the problem and give you the price before any repair work starts.

  • Hardware and software fault finding
  • Progress available online while it is with us

On-site & Remote Support

Help at your place across the North-West Coast, or remotely when the answer is quicker on a screen share.

  • Less waiting for a simple fix
  • Clear advice in plain English

Peripheral Setup

We can set up screens, printers, external drives and other peripherals so they work properly with your computer.

  • Configured, connected and tested
  • Peripheral devices are set up, not repaired

Backups & Recovery

Backups that run without being remembered, then checked to make sure they can actually be restored.

  • Automatic backup plans
  • Recovery tested before it matters

Networks & Wi-Fi

Practical coverage, sensible security and a network that is documented instead of mysterious.

  • Wi-Fi, cabling and firewall setup
  • Equipment selected for the job

Computers & Accessories

New computers, parts and accessories matched to your needs, then set up and tested before you take them home.

  • Desktop and laptop advice
  • Accessories ready to use

A simple process

You will know what happens next.

Whether we are setting up a service or repairing a computer, the work stays straightforward and visible.

1

Start with the problem

Tell us what is not working or what you need to set up. We will recommend the practical next step.

2

Know the plan

For repairs, you get a diagnosis and price before work begins. For a new service, we explain the option and changeover.

3

Stay in the loop

We come to you, arrange a workshop time when needed, and provide online repair tracking while your desktop or laptop is with us.

Not sure what you need?

Tell us what is going wrong. You will get a direct answer, a sensible next step and no claim that we repair hardware we only set up.