Privacy Policy

Last updated April 01, 2022
This privacy notice for J-Servers (“Company,” “we,” “us,” or “our”), describes how
and why we might collect, store, use, and/or share (“process”) your information
when you use our services (“Services”), such as when you:
Visit our website at http://www.jservers.com.au, or any website of ours that
links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or
events Questions or concerns? Reading this privacy notice will help you understand your
privacy rights and choices. If you do not agree with our policies and practices, please
do not use our Services. If you still have any questions or concerns, please contact
us at support@jservers.com.au.


SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find
out more details about any of these topics by clicking the link following each
key point or by using our table of contents below to find the section you are
looking for. You can also click here to go directly to our table of contents.
What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with
J-Servers and the Services, the choices you make, and the products and features
you use. Click here to learn more.
Do we process any sensitive personal information? We do not process sensitive
personal information.
Do you receive any information from third parties? We do not receive any
information from third parties.
How do you process my information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have a valid
legal reason to do so. Click here to learn more.
In what situations and with which types of parties do we share personal
information? We may share information in specific situations and with specific
categories of third parties. Click here to learn more.
How do we keep your information safe? We have organizational and technical
processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. How do I exercise my rights? The easiest way to exercise your rights is by contacting us. We will consider andact upon any request in accordance with applicable data protection laws.
Want to learn more about what J-Servers does with any information we collect?
Click here to review the notice in full.


TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?


WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register
on the Services, express an interest in obtaining information about us or our products
and Services, when you participate in activities on the Services, or otherwise when
you contact us.
Personal Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we collect
may include the following:
names
phone numbers
email addresses
mailing addresses
usernames
passwords
contact preferences
billing addresses
debit/credit card numbers
contact or authentication data
job titles
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make
purchases, such as your payment instrument number (such as a credit card number),
and the security code associated with your payment instrument. All payment data is
stored by Square Payments and Stripe. You may find their privacy notice link(s) here:
https://squareup.com/au/en/legal/general/square-pay-pn and https://stripe.com/enau/privacy.
Social Media Login Data. We may provide you with the option to register with us
using your existing social media account details, like your Facebook, Twitter, or other
social media account. If you choose to register in this way, we will collect the
information described in the section called “HOW DO WE HANDLE YOUR SOCIAL
LOGINS?” below.
All personal information that you provide to us must be true, complete, and accurate,
and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or
browser and device characteristics — is collected automatically when you visit our
Services.
We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about how
and when you use our Services, and other technical information. This information is
primarily needed to maintain the security and operation of our Services, and for our
internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar
technologies.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic,
usage, and performance information our servers automatically collect when
you access or use our Services and which we record in log files. Depending on
how you interact with us, this log data may include your IP address, device
information, browser type, and settings and information about your activity in
the Services (such as the date/time stamps associated with your usage, pages
and files viewed, searches, and other actions you take such as which features
you use), device event information (such as system activity, error reports
(sometimes called “crash dumps”), and hardware settings).
Device Data. We collect device data such as information about your computer,
phone, tablet, or other device you use to access the Services. Depending on
the device used, this device data may include information such as your IP
address (or proxy server), device and application identification numbers,
location, browser type, hardware model, Internet service provider and/or
mobile carrier, operating system, and system configuration information.
Location Data. We collect location data such as information about your
device’s location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device you use
to access the Services. For example, we may use GPS and other technologies
to collect geolocation data that tells us your current location (based on your IP
address). You can opt out of allowing us to collect this information either by
refusing access to the information or by disabling your Location setting on your
device. However, if you choose to opt out, you may not be able to use certain
aspects of the Services.

HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on
how you interact with our Services, including:
To facilitate account creation and authentication and otherwise manage
user accounts. We may process your information so you can create and log
in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process
your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you
might have with the requested service.
To send administrative information to you. We may process your
information to send you details about our products and services, changes to
our terms and policies, and other similar information.
To fulfill and manage your orders. We may process your information to fulfill
and manage your orders, payments, returns, and exchanges made through the
Services.
To enable user-to-user communications. We may process your information
if you choose to use any of our offerings that allow for communication with
another user.
To request feedback. We may process your information when necessary to
request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may
process the personal information you send to us for our marketing purposes, if
this is in accordance with your marketing preferences. You can opt out of our
marketing emails at any time. For more information, see “WHAT ARE YOUR
PRIVACY RIGHTS?” below).
To deliver targeted advertising to you. We may process your information to
develop and display personalized content and advertising tailored to your
interests, location, and more.
To post testimonials. We post testimonials on our Services that may contain
personal information.
To protect our Services. We may process your information as part of our
efforts to keep our Services safe and secure, including fraud monitoring and
prevention.
To evaluate and improve our Services, products, marketing, and your
experience. We may process your information when we believe it is
necessary to identify usage trends, determine the effectiveness of our
promotional campaigns, and to evaluate and improve our Services, products,
marketing, and your experience.
To identify usage trends. We may process information about how you use
our Services to better understand how they are being used so we can improve
them.
To determine the effectiveness of our marketing and promotional
campaigns. We may process your information to better understand how to
provide marketing and promotional campaigns that are most relevant to you.
To comply with our legal obligations. We may process your information to
comply with our legal obligations, respond to legal requests, and exercise,
establish, or defend our legal rights.

WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section
and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share
your data with third-party vendors, service providers, contractors, or agents (“third
parties”) who perform services for us or on our behalf and require access to such
information to do that work. The categories of third parties we may share personal
information with are as follows:
Data Analytics Services
Finance & Accounting Tools
Payment Processors
Ad Networks
Affiliate Marketing Programs
Cloud Computing Services
Performance Monitoring Tools
Sales & Marketing Tools
Social Networks
User Account Registration & Authentication Services
Website Hosting Service Providers
Order Fulfillment Service Providers
We also may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets, financing,
or acquisition of all or a portion of our business to another company.
When we use Google Maps Platform APIs. We may share your information
with certain Google Maps Platform APIs (e.g., Google Maps API, Places API).
To find out more about Google’s Privacy Policy, please refer to this link. We
obtain and store on your device (‘cache’) your location for three (3) months.
You may revoke your consent anytime by contacting us at the contact details
provided at the end of this document.

WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with
third parties that we may link to or who advertise on our Services, but are not
affiliated with, our Services.
The Services may link to third-party websites, online services, or mobile applications
and/or contain advertisements from third parties that are not affiliated with us and
which may link to other websites, services, or applications. Accordingly, we do not
make any guarantee regarding any such third parties, and we will not be liable for
any loss or damage caused by the use of such third-party websites, services, or
applications. The inclusion of a link towards a third-party website, service, or
application does not imply an endorsement by us. We cannot guarantee the safety
and privacy of data you provide to any third parties. Any data collected by third
parties is not covered by this privacy notice. We are not responsible for the content or
privacy and security practices and policies of any third parties, including other
websites, services, or applications that may be linked to or from the Services. You
should review the policies of such third parties and contact them directly to respond
to your questions.

DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store
your information.
We may use cookies and similar tracking technologies (like web beacons and pixels)
to access or store information. Specific information about how we use such
technologies and how you can refuse certain cookies is set out in our Cookie Notice.

HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our services using a social media
account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social
media account details (like your Facebook or Twitter logins). Where you choose to do
this, we will receive certain profile information about you from your social media
provider. The profile information we receive may vary depending on the social media
provider concerned, but will often include your name, email address, friends list, and
profile picture, as well as other information you choose to make public on such a
social media platform.
We will use the information we receive only for the purposes that are described in this
privacy notice or that are otherwise made clear to you on the relevant Services.
Please note that we do not control, and are not responsible for, other uses of your
personal information by your third-party social media provider. We recommend that
you review their privacy notice to understand how they collect, use and share your
personal information, and how you can set your privacy preferences on their sites
and apps.

HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes
outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal requirements). No purpose
in this notice will require us keeping your personal information for longer than six (6)
months past the termination of the user’s account.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is not
possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from
any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational
security measures designed to protect the security of any personal information we
process. However, despite our safeguards and efforts to secure your information, no
electronic transmission over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Although
we will do our best to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should only access the
Services within a secure environment.

WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
If you are located in the EEA or UK and you believe we are unlawfully processing
your personal information, you also have the right to complain to your local data
protection supervisory authority. You can find their contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities
are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express and/or implied consent depending on
the applicable law, you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact details
provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
below.
However, please note that this will not affect the lawfulness of the processing before
its withdrawal, nor when applicable law allows, will it affect the processing of your
personal information conducted in reliance on lawful processing grounds other than
consent. Opting out of marketing and promotional communications: You can unsubscribe
from our marketing and promotional communications at any time by clicking on the
unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to
the SMS messages that we send, or by contacting us using the details provided in
the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will
then be removed from the marketing lists. However, we may still communicate with
you — for example, to send you service-related messages that are necessary for the
administration and use of your account, to respond to service requests, or for other
non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:
Log in to your account settings and update your user account.
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your
account and information from our active databases. However, we may retain some
information in our files to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our legal terms and/or comply with applicable legal
requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies
by default. If you prefer, you can usually choose to set your browser to remove
cookies and to reject cookies. If you choose to remove cookies or reject cookies, this
could affect certain features or services of our Services. To opt out of interest-based
advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
If you have questions or comments about your privacy rights, you may email us at
support@jservers.com.au.

CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your
privacy preference not to have data about your online browsing activities monitored
and collected. At this stage no uniform technology standard for recognizing and
implementing DNT signals has been finalized. As such, we do not currently respond
to DNT browser signals or any other mechanism that automatically communicates
your choice not to be tracked online. If a standard for online tracking is adopted that
we must follow in the future, we will inform you about that practice in a revised
version of this privacy notice.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights
regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law,
permits our users who are California residents to request and obtain from us, once a
year and free of charge, information about categories of personal information (if any)
we disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would like
to make such a request, please submit your request in writing to us using the contact
information provided below.
If you are under 18 years of age, reside in California, and have a registered account
with Services, you have the right to request removal of unwanted data that you
publicly post on the Services. To request removal of such data, please contact us
using the contact information provided below and include the email address
associated with your account and a statement that you reside in California. We will
make sure the data is not publicly displayed on the Services, but please be aware
that the data may not be completely or comprehensively removed from all our
systems (e.g., backups, etc.). 
CCPA Privacy Notice
The California Code of Regulations defines a “resident” as:
(1) every individual who is in the State of California for other than a temporary or
transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the
State of California for a temporary or transitory purpose
All other individuals are defined as “non-residents.”
If this definition of “resident” applies to you, we must adhere to certain rights and
obligations regarding your personal information.

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