🖥️ Creating a Ring Group in FreePBX
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Creating a Ring Group in FreePBX

Creating a Ring Group in FreePBX is a straightforward process. A Ring Group allows multiple extensions to ring simultaneously or in a specified order when a call comes in. Here’s how to set it up:

### Step-by-Step Guide to Create a Ring Group in FreePBX

1. **Log in to FreePBX:**

  • Open your web browser and navigate to your FreePBX interface.
  • Enter your username and password to log in.

2. **Navigate to Ring Groups:**

  • In the FreePBX dashboard, look for the "Applications" menu on the left sidebar.
  • Click on "Ring Groups."

3. **Add a New Ring Group:**

  • Click on the "Add Ring Group" button at the top of the Ring Groups page.

4. **Configure Ring Group Settings:**

  • **Ring Group Number:** Enter a unique number for the ring group (e.g., 600).
  • **Group Description:** Provide a name or description for the ring group (e.g., "Sales Team").
  • **Ring Strategy:** Choose how you want the phones to ring:
  • **Ring All:** All phones ring simultaneously.
  • **Linear Hunt:** Phones ring in a specified order.
  • **Random:** Phones ring in a random order.
  • **Memory Hunt:** Rings the next available phone in the group.
  • **Timeout:** Set the time (in seconds) before the call is sent to voicemail or another destination if not answered.
  • **Destination if no answer:** Choose what happens if no one answers the call (e.g., go to voicemail, another extension, etc.).

5. **Select Extensions:**

  • In the "Ring Group Members" section, select the extensions you want to include in this ring group. You can usually find them in a list or by searching.
  • Use the arrow buttons to move selected extensions to the "Members" list.

6. **Advanced Options (Optional):**

  • You can configure additional settings such as:
  • **Announcement:** Play an announcement before ringing the group.
  • **Music on Hold:** Choose music to play while the caller is waiting.
  • **Caller ID:** Set a specific caller ID for the ring group.

7. **Save the Ring Group:**

  • After configuring all the settings, click the "Submit" button at the bottom of the page.
  • You will be taken back to the Ring Groups page. Don’t forget to click the "Apply Config" button at the top to save your changes.

8. **Test the Ring Group:**

  • Make a test call to the ring group number you created to ensure that it rings the selected extensions as expected.

### Conclusion

You have successfully created a Ring Group in FreePBX! You can always return to the Ring Groups section to edit or delete the group as needed. If you have any specific requirements or need further assistance, feel free to ask!