🖥️ Creating a Outbound Route in FreePBX
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Creating a outbound route in FreePBX

Creating an outbound route in FreePBX is a straightforward process. Here’s a step-by-step guide to help you set it up:

### Step 1: Log in to FreePBX

  1. Open your web browser and navigate to your FreePBX web interface.
  2. Enter your username and password to log in.

### Step 2: Navigate to Outbound Routes

  1. In the FreePBX dashboard, look for the **"Connectivity"** menu.
  2. Click on **"Outbound Routes."**

### Step 3: Add a New Outbound Route

1. Click on the **"Add Outbound Route"** button.

### Step 4: Configure the Outbound Route

  • In the **"Dial Patterns that will use this Route"** section, specify the patterns that this route will handle. For example:
  • For local calls: `NXXNXXXXXX` (for 10-digit dialing)
  • For international calls: `011.` (for calls starting with 011)
  • Select the trunk(s) that should be used for this route. You can choose one or multiple trunks based on your needs. The order of the trunks matters; FreePBX will try the first trunk in the list and move to the next if the call fails.
  1. **Route Name:** Enter a descriptive name for your outbound route (e.g., "Local Calls," "International Calls," etc.).
  2. **Dial Patterns:**
  3. **Trunk Sequence for Matched Routes:**

### Step 5: Additional Settings (Optional)

  • **CID Options:** You can set Caller ID options if needed.
  • **Time Conditions:** If you want to restrict the route based on time, you can set time conditions here.
  • **Miscellaneous Options:** Configure any additional settings as required for your specific use case.

### Step 6: Save and Apply Changes

  1. After configuring the route, click the **"Submit"** button at the bottom of the page.
  2. You will be prompted to apply the changes. Click on the **"Apply Config"** button to save your changes and apply the new configuration.

### Step 7: Test the Outbound Route

  1. Make a test call that matches the dial patterns you configured.
  2. Ensure that the call goes through as expected.

### Troubleshooting

  • If the call does not go through, check the following:
  • Ensure the dial pattern is correct.
  • Verify that the selected trunk is properly configured and registered.
  • Check the FreePBX logs for any error messages.

By following these steps, you should be able to successfully create an outbound route in FreePBX. If you have any specific requirements or encounter issues, feel free to ask for further assistance!